Enterprise Multi-Site AMC Solution
Unified PAN-India IT AMC governance for multi-location enterprises with tiered SLAs and centralized asset tracking.
Core Solution Deliverables
- Centralized 24/7 NOC Service Desk & Telemetry Integration
- Quarterly Scheduled Preventive Maintenance across all sites
- OEM warranty docket management alongside out-of-warranty maintenance
- Asset lifecycle & end-of-support (EOSL) advisory reporting
Key Operational Highlights
- Single Master AMC Agreement covering multi-state operations
- Location-specific SLA tiers (4-hour 24/7 for HQ, NBD for regional branches)
- Centralised L1–L3 service desk and PAN-India field engineer dispatch
- Monthly SLA compliance reports & Quarterly Executive Reviews
Enterprise 4-Hour 24/7 + Regional NBD
Full SLA enforcement with prioritized ticket dispatch, localized spare parts buffer, and audit-ready digital sign-off reports.
Recommended Hardware Integration for Enterprise Multi-Site AMC Solution
Heterogeneous OEM equipment consolidated and managed under this specific industry framework.
Core Compute & Virtualization
Dell PowerEdge / HPE ProLiant
Quarterly thermal checking & RAID battery audits
Security & Edge Network
Fortinet FortiGate / Cisco Catalyst
Firmware vulnerability hygiene & config backup
Enterprise Endpoints
Lenovo ThinkCentre / HP EliteBook
Keyboard, panel, OS and motherboard repair coverage
Ready to Scope Enterprise Multi-Site AMC Solution for Your Organization?
Our enterprise solution architects evaluate your hardware inventory and engineer dispatch frequency to present a transparent, SLA-bound proposal.