Enterprise AMC · Network & Security

WiFi & Wireless AMC

Enterprise Wi-Fi & Wireless Controller AMC delivering dead-zone remediation, RF channel optimization, AP firmware governance, and seamless roaming reliability.

What Is Included

  • Access Point (AP) health checks, PoE budget verification, and controller redundancy audits
  • RF interference analysis, channel balancing, and SSID security policy validation
  • Onsite AP diagnostics, ceiling/wall mount inspection, and patch-lead testing
  • Continuous uptime monitoring with automated alert routing to our 24/7 NOC

How Delivery Works

  1. 01Site survey, serial baseline, and asset register for all in-scope equipment
  2. 02AMC activation with SLA matrix, preventive maintenance calendar, and escalation contacts
  3. 03Run-state operations: scheduled PM visits, 24/7 incident handling, and quarterly governance reviews

SLA Summary

Standard tiers include remote helpdesk triage within 15–30 minutes and Next-Business-Day (NBD) or 4-hour metro onsite dispatch. Enterprise programmes add 24/7 NOC integration and custom RTO alignment documented in your Master SLA. Note: Physical hardware replacement and consumables are excluded and handled via OEM warranty or billed separately.

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Hardware Compatibility

Supported OEM Brands & Architectures for WiFi & Wireless AMC

Our engineering team maintains multi-vendor certifications and genuine spare parts inventories for legacy, current, and post-warranty assets.

Enterprise OEM Tier

Dell / HPE / Lenovo

Servers & Workstations

Network Infrastructure

Cisco / Fortinet / Aruba

Routers, Switches, Firewalls

Storage Arrays

NetApp / Synology / Dell EMC

SAN, NAS, Unified Fabric

Workplace Endpoints

HP / Acer / Apple Mac

Commercial Desktops & Laptops

Include WiFi & Wireless AMC in Your Master AMC Agreement

Consolidate maintenance across your enterprise branches under a single contract with unified SLA reporting.

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